When a serious-looking businessman took the seat next to her daughter Kate on a flight from Philadelphia in the US, mum Shanelle Mouland was immediately nervous and fearful that her daughter's often unpredictable behaviour would cause problems. To her surprise and appreciation, this stranger proceeded to entertain and engage her young daughter for the duration of the flight with patience and kindness.
Read the full story and full letter here.
With Chinese New Year holidays fast approaching, many of you will find yourselves in a similar situation wondering who will occupy the empty flight seat beside you. We all know it's going to be hectic to travel at this time of year, but if you just so happen to find a young child at your elbow, I encourage you to draw on some patience and think of it from Kate and mum Shanelle's point of view. Alternatively, to the parents who are already mentally preparing themselves for a stressful journey ahead, I hope you are lucky enough to find a humble gentleman like Mr Kunkel at your child's side.